Quote Originally Posted by yoda View Post

Now they want me to unmount the old tires and send the old ones back. Once they receive a shipping confirmation they will ship the replacements. Once I get the new tires, I’m going to have to remount the new ones. But this is the “Middle ground” they stated, for not purchasing the replacement tires. We still haven’t spoken about receiving a credit for all the extra time and cost for unmounting/remounting the tires.
If they pay/ reimburse you for return shipping, I would consider this a fair.

A bonus for your time and inconvenience is always nice, but so is accepting accidents/issues happen. If it happens again, I would demand full refund and be done with that tire &/ or Desser.