Quote Originally Posted by bbs428 View Post
Thanks Justin for the reply.

I was able to talk to a "Toby" in the certified section. He was an ex TACAN aimd tech. helping out the experimental calls the other day. Great convo with him and he walked me through some things to look for. Super...
Sounds great. It isn't very hard to get routed to the wrong desk if you call the main number. The experimental help desk is where you want to end up as they are set up to work more directly with owners/maintainers than the group who works with the Certified fleet.

You're exactly right too, it can be quite challenging to help work on a plane that is 700 miles away!

Let us know if anything else comes up.

Thanks,

Justin