That may be exactly what happened Harlan. I believe the "und maps" on that bag means there should have been a wiring diagram included in the bag. The bag wasn't marked "Ich habe ein Geheimnis" (I've got a secret) was it? You gotta know my being at that place in my build of trying to decide what motor to install and seeing the issues that people are having with a motor that costs almost $50K certainly makes me look at other options where the reported customer support is great versus what appears to be support that's non-existent AND it costs less. Well.....only a little bit less.
Gary