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Thread: Kitlogpro

  1. #1

    Join Date
    Feb 2015
    Location
    Port Orange, Fl.
    Posts
    57

    Default Kitlogpro

    Does anyone have different contact info for the mykitlog web page tech support. My hard drive went out on my computer and they were unable to restore mykitlog that was downloaded onto the old one. I have tried to contact them by email, and calling with no response. I can still log into my web page but can not add anything/update it without the download. Any advice would be appreciated.

    Thanks, Brett

  2. #2
    Senior Member Flybyjim's Avatar
    Join Date
    Jul 2013
    Location
    Marysville, Pa.
    Posts
    585

    Default Re: Kitlogpro

    Good luck getting help, I had a similar situation a few months back, it took 3 weeks to get a response from kit-log-pro. Their suggestions for me did not work, I'm not a programer and when I asked for them for help he had no response. Early on this company was very helpful, perhaps this is not so for all but this was my experience.

  3. #3
    Senior Member
    Join Date
    Jul 2013
    Location
    Highlands Ranch, CO
    Posts
    404

    Default Re: Kitlogpro

    As I understand it, the owner of the site had a stroke and is in rehab. So no support is available at this time. Let's all give Matt our best wishes and hopes that he has a speedy recovery!

    Greg

  4. #4
    Senior Member colospace's Avatar
    Join Date
    Oct 2009
    Location
    Littleton, CO
    Posts
    322

    Default Re: Kitlogpro

    Back in early December, I had a question about Windows 10 compatibility and got a timely response from Matt.
    - Gary
    S7 SuperSport Tri-gear
    w/Rotax 912, Oratex, Dynon

  5. #5

    Join Date
    Feb 2015
    Location
    Port Orange, Fl.
    Posts
    57

    Default Re: Kitlogpro

    Thanks for the replies!! If you guys hear anything further about his recovery please let me know. At least now I know why I haven't heard back from them.

    Brett

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